Window Crank Handle Required

A landlord from MA says:
August 3, 2019

WINDOW CRANK HANDLE, 30614 30893

I would like to know if you have the hardware for the above casement window. It says 1986 also under the above numbers. Are there any other identifing numbers I'm also looking for the 2 levers that secure the window tightly closed. Also I have a seal failure can I replace this window or can a glass place replace the glass. Thank you for your assistance. Bryan

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Bob from SWISCO responded:
August 8, 2019

Thanks for writing in. I'm afraid I was unable to match that number up to any particular part. We will need to see pictures of your existing hardware. From there, we will try and narrow down what we can. Many thanks.
A landlord from MA says:
September 5, 2019
Hi Bob I contacted you via the internet. You responded on about August 8th here is the picture that you requested thanks Bryan
Thumbnail of the uploaded file named 20190904_100116.jpg
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Bob from SWISCO responded:
September 6, 2019

Thanks! We don't have this exact lock but our 38-036 is a close contender. Look it over and let me know what you think.
A landlord from MA says:
September 6, 2019
Hi Bob I found a number on the locking handle 30270, however,the 38-036 looks like the one. Also does it come with the plastic shim & screws. Thanks Bryan
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Paul from SWISCO responded:
September 6, 2019

No, I am afraid it does not. Our 38-036S shim, along with the 33-072 screw will work with the 38-036 lock. 
Rear Mount Casement Lock, 2-1/2"
Rear Mount Casement Lock, 2-1/2"
38-036
$13.47
#8 x 3/8" SS Pan Head Philips Screw
#8 x 3/8" SS Pan Head Philips Screw
33-072
$0.30
Casement Lock Shim
Casement Lock Shim
38-036S
$3.77
Anatomy of a casement window
Anatomy of a casement window
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