Tom from SWISCO responded:
August 25, 2016
Thanks for posting, Janene. I'm afraid I cannot confirm if these are under warranty or not. You would need to ask the company where these windows were purchased, or the original manufacturer.
We may be able to replace it, but there is an important detail that is missing from the picture. This handle appears to be missing its base. I would wager it's still on the operator. If you can remove that base and give me the diameter of the hole that fits over the stem, I can make a recommendation. I think it might be 11/32". If so, see our 39-205. |