Window Crank for old window

A from Greenville, SC says:
December 13, 2019

Good Evening,

I am attempting to find a replacement crank for an old window in a home a client of mine is purchasing. The contractor has informed me the window will not close because the crank is broken. However, he is unsure if it is the crank of the mechanism that is not visible. The cranks were painted over so I am unable to locate an item number. Any help you can provide will be much appreciated. I am more than happy to communicate via phone it that will be easier.

Shannon

Thumbnail of the uploaded file named Window Crank.jpg
Thumbnail of the uploaded file named Window Crank2.jpg
Thumbnail of the uploaded file named Window Crank3.jpg
Profile picture of Bob
Bob from SWISCO responded:
December 17, 2019

Hi Shannon. I can't say with any certainty what operator you need without seeing it out of the window, with the link arm in full view. That said, you might need our Hope Operators, the 39-354 and 39-355. Remove your operator from the window and see if these match what you need. Let us know if the dimensions differ and if so how.
Hope Operator, 4-1/8" HCs
Hope Operator, 4-1/8" HCs
39-353
$24.70
Hope Operator, 4-1/8" HCs
Hope Operator, 4-1/8" HCs
39-354
$24.70
Anatomy of a casement window
Anatomy of a casement window
VIDEO
WATCH >
How to identify casement and awning operators
How to identify casement and awning operators
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.