Window Hardware Order

Home Owner from Florida
The numbers on the hardware is 2320. I am looking to order 2 of these.
5 user uploaded images
6 Replies
Tom
Tom from SWISCO
SWISCO
Expert

We should be able to supply this balance, but it will have to be a custom order due to its configuration. The key here is the top fitting, which matches our 19-037. This doesn't come on any of our stock balances so it will have to be custom.

Before we go any further, can you confirm the depth of the bottom fitting? The diagram below will show you what I mean.

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.
Landlord from Florida
More like 7/8", but it may have been worn down from some use. But in Florida, most people don't open their windows.

I probably could fix what I got with 19-037, a new string and clip, 10 pound spring, rivet kit and upper pulley.

One of my balance has a broken spring and the other has a broken spring and missing the clip.
Tom
Tom from SWISCO
SWISCO
Expert

Unfortunately it's not possible to buy the spring or pulley system. Once those break, you need an all new balance.

We do sell a 7/8" shoe, the 15-029, but you are correct when you say that your shoe may have worn down over time. It's up to you what you want to go with, but note that custom balances are non-refundable. I recommend that you triple check your measurement just to be 100% sure.

Once you've made a decision, let me know what shoe you want to go with and we can get the ball rolling.

Landlord from Florida
I -do believe they are the 7/8" shoe..
so i would like

2 balances 17 10 with 7/8 shoe and the 19-037 top channel balance top
2 balances 23 20 with 7/8 shoe and the 19-037 top channel balance top

5 19-037 channel balance top
1 rivet tool 75-075
10 rivets 3/32 x 5/8 62-005


How doe we place this order
Tom
Tom from SWISCO
SWISCO
Expert

Perfect, thanks for confirming. I will email you two purchase link and prices quotes that will allow you to add the two balance sizes to your cart. From there, you may continue shopping as normal for everything else you need, such as the rivets, rivet tool, and extra balance tops.

Please let me know if you had any other questions.

Reply to Thread
Current Photos:
Related Products
Related Videos
Related Guides