Window Housing Parts

A quick learner from Algonquin says:
September 11, 2017
I have Windows that open but will not stay open. House was built in 1988 by a company named Pulte. I have been told that I need the Housing parts. Photos I sent are of the window and looking down into the housing area.

Vince
Window housing parts
A quick learner from Algonquin says:
September 12, 2017
Additional Photo
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Tom from SWISCO responded:
September 15, 2017
It sounds like you need balances for your windows. I'm not entirely sure what the housing you're referring to is; it's a little hard to visualize what fits into this space you're showing. Can you possibly identify where your balances are and take a photo of them?
A quick learner from Algonquin says:
September 15, 2017
I need all the parts that go between the window and the frame. Picture attached from the bottom view of a window that is ok.
channel balance shoe
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Tom from SWISCO responded:
September 20, 2017
This looks like one of our 1/2" channel balances, which catch the guides on the sliding window sash to lift it up and down. Take a look at our selection to choose which style of channel balance you need. On the right hand side of the page, you can find videos to help you remove and replace your balance.
A quick learner from Algonquin, IL says:
September 20, 2017
Ben,,
Very useful info. Yes, the two windows are missing the "Side Load Channels". Also couple of the "Sash Cams" are broke. I attached pictures from different sides of the Channel Balance. Some of my windows have the Channel as 34" and others 28". The measure is the aluminum length and not the plastic on each end. Do you have these EXACT REPLACEMENTS ??
Vince
Channel Balance
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Tom from SWISCO responded:
September 25, 2017
Vince, this looks like Series 380 or Series 385. Can you measure the balance as shown below? Choose the Series that matches your bottom shoe: Series 380 measures 1" in the shoe, and Series 385 measures 1-3/32". You'll then need to check the metal channel for stamped or printed numbers. Those numbers can tell you which stamp option to order. Is there any text on the surface of the metal?
Comparison of 15-004 and 15-005
Comparison of 15-004 and 15-005
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