Window Lock for a Jeld-Wen Casing

Home Owner from Seattle, WA

Aug 7, 2024 2:47 pm

I have a vinyl window casing with the right lock broken and looking for a replacement part. The series window is a Jeld-Wen 8630 PW. I see there are several parts that look close to what I need; however, I'm not sure. Thanks in advance for any help you can provide. Thanks.

3 user uploaded images

6 Replies

Emily from SWISCO

Aug 9, 2024 11:08 am

Hello there!

Thanks for reaching out to us. We'd be happy to look into this. Can you remove the lock from the window and show us a few photos? From there we should be able to narrow down some options.

Home Owner from Seattle, WA

Aug 9, 2024 11:24 am

Unfortunately, the window is closed in the lock position and I'm unable to open the window. The right handle moves up and down with no effort, so I believe something broke off that the lock attached to.

Emily from SWISCO

Aug 9, 2024 12:25 pm

Is there an identical window in the house with an intact lock that can be removed? If so, we can use that as a reference. In the meantime, we've posted a video below that may be helpful.

Home Owner from Seattle, WA

Aug 9, 2024 3:43 pm

Thanks. I watch the video and I would have to pull the handle to force the handle to break off. If I can ask, based on the information you have, is this just to narrow down to one of a few possible part options? If so, I would hedge on buying 2 -3 possible solutions, if that's the case. I really hate to break the handle and then have a window that I can't lock back up again until it's repaired. Thanks again for your assistance and research.

Emily from SWISCO

Aug 12, 2024 8:22 am

At this point, we can only offer an educated guess. With that said, the 38-095, 38-096, 38-138, and 38-139 come to mind but we don't know if any of them are what you have. Take a look at the specifications and see what you think. Note that the dimension of the projection of the fork is very important.