Dave,
Have two problem windows:
!. When I unlock window, top portion comes crashing down. will not stay up if not locked. Pictures 418, 420,421 show that there is a missing part on left side empty slot, the spiral for the bottom sash and the right side with the slot filled in.
2. Different window, bottom portion will not stay up.
Pictures 413 and 411 show the spiral for the window which will not stay up.
Please let me know if there is any other pictures you require.
Thank you,
Thomas
I am the owner of the home and a handy person. We are planning on putting the home on the market in a few weeks and would like to fix the windows, instead of replacing. Please assist as soon as you can. I understand the 4-7 days-getting back to me.
5 user uploaded images
7 Replies
Emily,
First thank you for your quick response, much appreciated. Have enclosed more pictures showing size of springs, broken pivot and good pivot. My real concern is how to put the pivots in? One picture shows the top with out the spring. Not sure how to get pivots in, they are broken on both sides.
I will need a tool and additional spring to other window, in total I think I need 5. They look to be 18" by 1/2 " wide, my guess.
5 user uploaded images
Emily,
Sorry, having a lot of problems with my windows. I have enclosed a new picture. The pivot shoe does not have a slot to get the window out. It has what appears to be a slid, which allows the window to be removed. Looking at the picture you can see how the pivot bar fits into the pivot slot, the pivot has no opening to twist the window out. Your guide shows exactly how the shoe is designed. There is a slot in the window at the bottom that looks like a way to move the pivot out of the track. For the life of me I cannot get it to move, I used WD 40 to try and get it to slide out to get the window to get out of the channel. Any suggestions? I got the tool for the springs, just cannot get the window out.
Cannot believe how these windows work. Thanks for your assistance.
1 user uploaded images
Paul,
Outstanding videos, got the windows out. Just want to make sure of what to order. Enclosed are pictures of broken pivot and another spring. It is different than the other one I uploaded. The Real Estate guy wants the windows fixed ASAP. So I will be paying more for overnight shipping, I just need to know what to order for the smaller springs, the other spring one looks like the orange/red that you sent me a picture of. The pivot looks to be a bit over 1/2', so I guess 5/8" looks correct.
Please verify.
I really appreciate Emily and you responding quickly, painful to sell a house.
Thank you again, Thomas
4 user uploaded images