Window Parts
Quick Learner from Charlotte, NC
Nov 24, 2020 7:25 pm
The photos are of a window that will not stay open and I have emailed you the picture of the broken parts. Do not have any other information. Can you help?
2 user uploaded images
2 Replies
Casey from SWISCO
Nov 30, 2020 1:52 pm
Hello, thank you for writing in. It looks like you are in need of a pivot shoe and spiral balance. However, I will need a few more pieces of information. In regards to your spiral balance, I will need to know the length and diameter of the outer tube. I will also need to know if there is a color tip. If there is no color, you will need to weigh your window sash to determine the correct option.
In regards to your pivot shoe, I will need to know the width and depth of the shoe. All of this will assist me in making the best recommendation.
