Window Parts

Question

Hello.

The channel balances are 1/2" wide and 3-" long. Sashes weigh 19.7 lbs and there is a channel balance on each side of the Non-Tilt sashed. Please let me know which in the correct part. I also need the plastic stops which go into the top of the channel within the sash.

Please let me know the correct model for the channel balance and stop within the sash.

Thank you

Tom · Accepted Answer

Thanks for your photos. Based on what I see here, you have either our Series 380 or Series 385, depending on the depth of the bottom shoe. That's the only difference between them. I recommend measuring your shoe and referring to our dimensions to confirm the best match.

The plastic stop you mentioned is called a top sash guide. We carry a ton of those, but the part you're showing me is too damaged to identify. Please remove an undamaged version from the window and show me a clear picture of it from the front and side. Think of it like a mug shot.