Window Parts

A handy person from USA says:
Dear Swisco,

I need to repair my windows and hope you can help. Here are the pictures of my window parts.

Thank you.
User submitted photos of a window balance.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting, Eddy. The top sash guide looks like our 18-166, but I'm not sure about the balance. You show the bottom nylon attachment, but I do not see the top nylon attachment. Can I see a few pictures of that? Thanks!
A handy person from USA says:
Here are the pictures.
User submitted a photo of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
Thank you. I've narrowed this down to two possible channel balance Series: either our Series 380 or our Series 385 balances.

Now, as you can see, there is only one difference between these two Series, and that is their bottom shoe. The Series 380 uses the 15-005 while the Series 385 uses the 15-004. I can't quite tell what you have based on your pictures, though. Please carefully compare their dimensions to your own hardware and see which is a better match.
15-004 and 15-005
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