Window Parts Id

A quick learner from United States says:
Looking for the correct parts for two sizes of windows. One has 273000HN and the other is 272000HN both are 28" long.
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Tom from SWISCO responded:

Thanks for contacting us! We may be able to replace this balance, though if we can, it will have to be specially made. Before we can go further, can you tell me how many of each balance you need? In the meantime, we will continue looking into this. I hope to have a more definitive answer for you soon.

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