I have 4 double hung windows where the balance falls out when the window is opened or closed. I have attached photos. The length of the rod is 19 and 1/4 inches. I also need 4 take-out clips. The original ones are plastic and the edge that is to hold the balance for window removal has cracked off so that they no longer catch the balance.
Susan
Thanks for reaching out! The channel balance you have is an Extended-Travel Channel Balance which will need to be a custom made assembly. There may be a chance that we may be able to supply you with a replacement for your existing balances. Before I can confirm, can you please double check the length of the metal channel? It should be 19-7/8", a hair under 20".
Also, may I please see a photo of your existing take out clips?
The clip at the bottom of the balance is what is supposed to anchor the balance to the window channel, it installs into the square shape hole. Chances are this is not connected to the window channel properly so this may be why it is falling out.
If they are in good, working condition, you may not need to replace the balances. Ultimately, you'll need to make the decision on whether or not you will be replacing them. You should be aware that our replacements will have a length of 19-7/8".
You top sash guides to not appear to show any damage but they can be replaced with our 18-008H. Carefully review the dimension to confirm that this is the right replacement.
In regard to the take put clips, your exact clip is no longer made but our 16-035A Take Out Clip should work well as a replacement. Take a look over the dimensions to confirm.
