Window Parts that broke

Quick Learner from Springfield, NJ

Nov 21, 2020 11:31 am

Hi, please see the attached parts that broke off my window, there
Is a kind of pus in nail that connects the handle to the window.
Is this something you have and can I do this myself.
Thank you for your help.

Venta

1 user uploaded image

6 Replies

Casey from SWISCO

Nov 24, 2020 1:58 pm

Hi there, thanks for writing in. This looks similar to our 39-376. Could this be what you're looking for?

Home Owner from Lansing, IL

Jan 10, 2021 5:40 pm

I only need to replace the little metal nub with ridges that sticks out of my casement window's dual arm operator. It would be the piece that your part number "39-376" attaches to. Is it possible to replace just this small piece without replacing the entire operator?

thank you.

Casey from SWISCO

Jan 11, 2021 9:02 am

I see. Unfortunately it is not possibly to replace the spline on its own. I apologize for the inconvenience. If you're interested in replacing the whole operator, I'll need to see an image of the entire assembly, including the arms.

Home Owner from Lansing, IL

Jan 11, 2021 9:24 am

Good Morning, Julia. Thank you so much for your prompt reply!! And, thank you for the information. If I decide to replace the operator, I will send a picture.

Great Customer Service! Thanks again.

Casey from SWISCO

Jan 11, 2021 9:33 am

It's my pleasure! We really appreciate your kind words and hope you will consider us for your future hardware replacement needs.