Window Pivot Shoe Hardware

Handy Person from Munster, IN
I am looking for pivot shoes for my windows. I purchased the CertainTeed Pivot Shoe P/N: 15-192. It looked the most similar to what I had originally. It fits in my windows track if I shave off all the small plastic bracing pieces. Also my original window pivot bars have trouble fitting through the plastic portion of the Pivot Shoe. I attached a picture of one of the window sache labels. I hope you can help me figure out a combination of parts that will work or the correct OEM parts.
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Casey
Casey from SWISCO
SWISCO
Expert

Hello,

We'd be happy to look into this for you but, unfortunately, the label on your window does not confirm the correct replacement hardware. If you could show us your original coil balance assembly and pivot bars removed from the window, that will help us confirm the best replacement option for your repair. Thank you. 

Handy Person from Munster, IN
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Tom
Tom from SWISCO
SWISCO
Expert

Hey there! Casey isn't here today but I have a lot of experience with this window and can help you out from here.

What you have here is a Simonton brand window. They stopped making these coil balance parts a while ago, though; the Certainteed hardware you bought is close, but as you already discovered it required some alterations to work in the Simonton frame.

The pivot bar is not going to be compatible with the 15-192 without further alterations. You basically have two options: you can either reuse the metal cam from the original shoe, but using the new plastic body of the 15-192, or you can shave down the tip of this pivot bar so that it's completely flat.

Basically, the problem is that the old Pivot bar requires that the metal cam have slots on the interior walls so that it has space to slide in, but the cam on the 15-192 is completely flush all along the inside. Therefore the pivot bar has nowhere to go. Hopefully that makes sense. 

Reusing the original metal cam is usually the easiest solution. That's almost always still in good condition even after the Simonton shoe breaks (the point of failure is usually always the bottom of the shoe). If you still have the old shoe then that's what I recommend doing.

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