Window Pivot Shoe Hardware
Hello,
We'd be happy to look into this for you but, unfortunately, the label on your window does not confirm the correct replacement hardware. If you could show us your original coil balance assembly and pivot bars removed from the window, that will help us confirm the best replacement option for your repair. Thank you.
Hey there! Casey isn't here today but I have a lot of experience with this window and can help you out from here.
What you have here is a Simonton brand window. They stopped making these coil balance parts a while ago, though; the Certainteed hardware you bought is close, but as you already discovered it required some alterations to work in the Simonton frame.
The pivot bar is not going to be compatible with the 15-192 without further alterations. You basically have two options: you can either reuse the metal cam from the original shoe, but using the new plastic body of the 15-192, or you can shave down the tip of this pivot bar so that it's completely flat.
Basically, the problem is that the old Pivot bar requires that the metal cam have slots on the interior walls so that it has space to slide in, but the cam on the 15-192 is completely flush all along the inside. Therefore the pivot bar has nowhere to go. Hopefully that makes sense.
Reusing the original metal cam is usually the easiest solution. That's almost always still in good condition even after the Simonton shoe breaks (the point of failure is usually always the bottom of the shoe). If you still have the old shoe then that's what I recommend doing.