Window Pivot Shoe and Peg

Question

I've got a window where the balancers are in good condition but the window pegs that sit into the pivot shoe have snapped off. These appear to be screw on pegs instead of pivot bars/pins that slide in and out. Thanks!

Emily · Accepted Answer

Hello there! Thank you for reaching out to us. Unfortunately, this balance isn't something we can supply. Your best option may be to reach out and contact the manufacturer of the window if you know who they are and can track them down. I am very sorry that we can't help with this repair; please let us know if you have any other hardware questions.