Tom from SWISCO responded:
March 23, 2018
We can help replace this balance, though it will need to be specially made. Before we begin, can you tell me what the stamp on the metal channel reads? Can you also tell me the length of the metal channel? Finally, how many you need? Once I know that, I'll email you a special balance order link and price quote.
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27 4 is the stamp. length 27.5 inch
also need 12 of this part
1 inch by 5/8 inch
Tom from SWISCO responded:
March 27, 2018
Thank you for getting back to us. When you said you need 12 of "this part," were you referring to the balance or the black top sash guide you're showing now? I'm not sure how many balances you need. For now, I will send you a special order link for 12. If you need less or more, please let me know. Keep in mind if you need less, the price may change as a quantity of 12 is at our price break threshold. Speaking of the top sash guide, I think you can use our 18-138 as a replacement. It's not exactly the same, but it has similar aligners at the bottom of the guide and may just work. |