Window Replacement Parts

Home Owner from Cherry Valley, CA

Sep 12, 2017 2:21 pm

So we ordered parts for our old Window Master windows but we want to be sure we ordered the right ones. They are on backorder til the end of the month but if we know they are the right ones we will wait.

The order number is # 954377
We ordered channel balance #5380-328

4 Replies

Paul from SWISCO

Sep 15, 2017 12:54 pm

To confirm your order for the correct Series 380 balance, I need to know the length of the metal channel by itself, and I need the imprint on the channel. Can you get that information and come back?

Quick Learner

Sep 15, 2017 3:54 pm

2740 28 inches

Paul from SWISCO

Sep 18, 2017 9:02 am

Take a look at the S380-28 with a 2740 stamp option. If you want to check the stamp, you can remove and weigh your window sash. The 2740 option for this balance can hold between 19 and 26 pounds.