Window Replacement and Balances

Quick Learner from USA
Would you guys have parts for old Alenco window? Installed around 30 plus years. Also do you have a video on how to remove and replace the glass from the bottom part of Alenco window? Need help here! here's a better pic of the channel balance. Thanks for the info on where the stamp number is located. #2730Thank you Bunch!!!
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Bob
Bob from SWISCO
SWISCO
Expert

Thanks for posting. I'm afraid replacing the glass won't be enough. Judging from the photos there is probably damage to the seal around the glass, and so it will just get fogged up too. You should contact a local glass shop. They will be able to replace both the glass and seal.

As for your balances, it looks like you have either our Series 351 or Series 390 Channel Balances. The only difference between the Series 351 and Series 390 is the 'depth' of the bottom nylon shoe. The Series 351 bottom nylon shoe has a depth of 1", whereas the Series 390 bottom nylon shoe has a depth of 1-1/8". Below are the dimensions of each respective shoe. Compare with your old balances and see what you think matches best.

You will need to measure the length of the metal channel, not including the nylon attachments, to determine the balance length you must select. You will also have to select a stamp option. The stamp number 2730 on your balance corresponds with our stamp option of 2730, which is for a window sash weight range of 13 through 19 lbs.

Quick Learner from USA
Hello Bob and other experts, finally getting back to you guys. The channel balance I have been talking about is 28" in length. I dont understand the depth thing, nylon shoe depth. Please let me know which balancer i need to order.
Thank you,
Larry
Bob
Bob from SWISCO
SWISCO
Expert

Hi Larry, thanks for getting back to us. Based on that length then you need either the S351-28 or the S390-28, with a stamp option of 2730. The 'depth' of the nylon shoe is basically the distance from the toe to the but of the bottom nylon attachment. In the case if the S351-28, this 'depth' is 1". With the S390-28, this is 1-1/8". See the photo below for better clarification.

Comparison of the S351 and S390 balance shoes.
Comparison of the S351 and S390 balance shoes.
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