Window Roller Part # 87-213

A home owner from Denver, CO says:
May 27, 2020
Does it have protrusions, on both outer side surfaces, that secure the roller to the channel, that the window sits upon?
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Tom from SWISCO responded:
May 29, 2020

I'm not sure that I understand your question. Could you reword it for me? If you can also show me a picture of the roller from your window, I would be better able to confirm if the 87-213 could work.
A home owner from Denver, CO says:
May 30, 2020
When I try to upload a photo, your program tries, but fails to upload !!!! Can we try an E-mail with an attachment of a foto?
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Tom from SWISCO responded:
June 1, 2020

Sure, sorry you're having trouble. You can send it to help@swisco.com. The customer service team who monitors that inbox will make sure I get those pictures.
A home owner from Denver, CO says:
June 2, 2020

Hi Tom,

Attached is a photo of my roller mounted to an aluminum channel. My roller has the exact same dimensions as your roller #87-213 as shown on your catalog.

As you can see from the photo my roller is secured to the channel by a protrusion on the side of the roller. Actually the other side is identical to that shown.

So my question: Does your roller # 87-213 have those protrusions? And if not what size screw do I need to mount the roller to the channel?

George

Thumbnail of the uploaded file named IMG_0107.jpg
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Tom from SWISCO responded:
June 2, 2020

Hello again, George. Previously I had stated that the 87-213 is flush on either side, but it turns out I was wrong! One of my colleagues who happened to stop by the warehouse (we're all working from home due to the health crisis) checked it out for me to confirm and I can now tell you that the 87-213 does indeed have a protrusion on either side of the housing, just like your original. I deleted my erroneous post for posterity's sake.

Sorry for the confusion and I hope that clears things up.
Sliding Window Roller, 7/16" Flat Wheel
Sliding Window Roller, 7/16" Flat Wheel
87-213
$5.14
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