Window Sash 23 A CP CALDWELL

A quick learner says:
I need to order these window sashes
User submitted a photo of a window balance.
Profile picture of Tom
Tom from SWISCO responded:
It's hard to make out. One of the key aspects of identifying the balance is matching up the top and bottom nylon attachment, and your picture is a little unclear. I recommend starting with our S380-24, which comes with our 19-005 and 15-005 pre-assembled. Carefully go over our pictures and measurements for each of these parts and let me know if the S380-24 is the right match.
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at