Window Sash Balance - Mandy

Handy Person from El Dorado Hills
Hello trying to locate this sash balance. it is stamped with "32 3 EL Caldwell"
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Handy Person from El Dorado Hills
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Emily
Emily from SWISCO
SWISCO
Expert

Hey there!

Thank you for reaching out to us. We're happy to look into this. Can you show us a photo of the inside of the balance's metal channel where the innerspring connects to the pulley mechanism? That'd be located in the middle of the channel. Can you also measure the depth of the bottom shoe and tell us what you get?

Handy Person from El Dorado Hills
Here is a pic of the spring where it meets the pulley. The width of the bottom foot is 1 1/32"
1 user uploaded image
Emily
Emily from SWISCO
SWISCO
Expert

Great, thank you! Take a look at the S385-33 with the 3230 stamp option. The bottom shoe for this measures 1-3/32" deep. 

Let me know if you have any questions! 

Comparison of the S378, S380 and S385 balance shoes.
Comparison of the S378, S380 and S385 balance shoes.

Handy Person from El Dorado Hills
Thank you!
Emily
Emily from SWISCO
SWISCO
Expert

It's my pleasure. Good luck with the repair! 

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