Window Sash Pivot Bar

A handy person from Broomall says:
we need this replacement part for a Certainteed window. 103-2 is stamped on the back. Dimensions are 3 1/4 total across left to right. 1 7/8 across the small side prior to the vertical bar. 2 3/8 across the longer side after vertical bar. It is 7/8" tall at the vertical bar. it is 5/8" wide. Only 3/8" thick at the short end.
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Casey from SWISCO responded:

Hi there,

It looks like you have an older style CertainTeed pivot bar. You can replace it with the newer 16-275. It looks a bit different but works just the same. Let me know if you have any additional questions!

A handy person from Broomall says:
Your website does not have a 16-275. can you send me the link? does not come up when I search on it
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Casey from SWISCO responded:

My apologies. I meant to type 26-175. Take a look and see what you think.

A handy person from Broomall says:
already ordered those - they do not work.
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Tom from SWISCO responded:

I'm surprised to hear that. You have an old Certainteed brand pivot bar that was discontinued, but Certainteed themselves designed the 26-175 specifically to replace it. I've personally used it to replace your old pivot bar dozens of times without any issue. We even have a video that covers their differences and how they can be used. 

Can you go into more detail on why the 26-175 didn't work? It is our best--and only--replacement option. 

SWISCO 26-175 CertainTeed Pivot Bar Pair
SWISCO 26-175 CertainTeed Pivot Bar Pair
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