Jasmine from SWISCO responded:
June 15, 2023
Thanks for reaching out! The small metal catch is referred to as the take out clip. This helps to secure the balance in place when attempting to remove the sash. I am confident that this is what you'll need. Alternate image for 16-002
We do not carry a plastic stopper like the on you have here, however, our 55-043 may be worth considering as a replacement. Look over the dimensions to determine if this will be a fit for you. Alternate image for 55-043
Profile view of 55-043
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