Hello, I just recently placed an order with you for plunger pin assemblies for my home screens. The order number is #1661630 and the part number is
70-219. I found you by typing in the number from the screen in a Google search field (A-X7164 shown in the picture above) and your company website popped up and the
70-219 was the part recommended. Unfortunately, this part does not work in my screens. This has become a really hard part to find and I don't know why. The
70-219 part is not long enough and the spring does not work because the end on the outside edge of the screen that is supposed to spring in and out of the screen and locks into the window frame is being impeded from springing by the plastic edge of the
70-219 part. Is there another plunger assembly that is supposed to work for this screen? Best, John