Found this part, obviously broken, in our tilt window. Not sure what it's called but there's a spring on one end and solid metal rod on the end, surrounded by a plastic tube (partially broken). I hope you can help us identify and replace!!!
Kathy
Window Spring
Home Owner from Smyrna/Douglasville GA
May 12, 2018 2:13 pm
2 user uploaded images
9 Replies
Tom from SWISCO
May 16, 2018 2:52 pm
Hi Kathy,
The part you're trying to replace is called a spiral balance. We can definitely help, however, there are many different kinds and I can't make yours out. Can we see a clearer photo of the end of the spiral? Thank you!
Home Owner from Smyrna GA
May 16, 2018 3:14 pm
Here are the pics you requested - please let me know if you need anything else!
Thanks!
Thanks!
4 user uploaded images
Tom from SWISCO
May 21, 2018 10:26 am
Great, If the outer tube under the white plastic casing of your balance has a diameter of 3/8", go with our S900 balance. If the diameter is 5/8", go with our S600 spiral balance.
Lastly, you'll need to measure the length of the balance without the spiral attachment and the weight of your bottom sash to choose the correct option. Thank you!
Home Owner from Smyrna
May 21, 2018 11:16 am
Thank you for the information. Question 1: Am I to measure the diameter inside of the plastic tube? 2: When you say 'measure the length of the balance without the spiral attachment,' are you saying I should measure the length of the plastic tubing surrounding the spiral attachment?
Kathy
Paul from SWISCO
May 23, 2018 10:13 am
Yes, Kathy, you just need to measure the tube in both of these cases. Let us know the thickness of the tube as well as the length. There will also be a colored bearing at the end of the tube. Please let us know that color.
Home Owner from Smyrna
May 23, 2018 10:23 am
I placed an order with SWISCO for the spiral balance yesterday after measuring. Hopefully, I got it right. Thanks for helping to identify the part!
Kathy Malone
Kathy Malone
Paul from SWISCO
May 23, 2018 10:34 am
Great, Let us know if you have any questions once your balance arrives. Thank you!
Paul from SWISCO
May 23, 2018 10:42 am
Great, thank you for your order! If you need anything else, please let us know and we'll be happy to help.
