Tom from SWISCO responded:
August 21, 2018
When you say anchor, are you just referring to that metal clip at the end of the cord? If so, we happen to be waiting on stock to be made up so we can add it to our inventory. Another customer actually requested it a short time ago. Please give us a little more time and we will let you know as soon as it becomes available! Keep in mind, however, that if that clip is failing then that usually means its time to replace the whole balance. We can help with that, too, but it's up to you. If you do decide to just replace the clip, make sure to be careful. These cords are under a lot of pressure from the spring and it's important that you use safety gloves and goggles. We'll walk you through the process once it's available for purchase. |
Tom from SWISCO responded:
August 23, 2018
I'm afraid there is no alternative hook that will work for you. If you only want to replace this instead of the balance, we will let you know when they become available in our catalog for you to purchase. |
Tom from SWISCO responded:
September 11, 2018
Thanks again for waiting! Please see our new 62-108 tension cord clip. |