Window Track Plastic Glide w/Sprng

A quick learner from Haughton, Louisiana says:
Require the white plastic glide and spring. Hope
you folks can find a replacement. See Attached Photos.

John
A customer submitted photo of a window spring.
Profile picture of Paul
Paul from SWISCO responded:
Thanks for posting, John! Looking at your pictures, do you see the square-ish nylon piece in the track? Can you please remove that and submit a picture of it separately? It is important to how the entire unit works.
A quick learner from Haughton, LA says:
Actual Width: 7/8"
Actual Height: 1-3/8"
Total Length: Square Part and stem: 1-5/8"



Thanks!

John
A customer submitted photo of a window glide.
Profile picture of Paul
Paul from SWISCO responded:
Thank you for your patience in this matter. We have located a possible replacement part for the nylon guide. However, it is not currently online. We will post an update in this thread as soon as we have more information available.

As for the first picture, the metal guide, we have been unable to find a suitable replacement. I apologize for the inconvenience.
Profile picture of Casey
Casey from SWISCO responded:
Thank you so much for your patience! We have just added the 37-005 Pressure Shoe, and it is now available for purchase online. Please let me know if this works for you!
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.