|
Casey from SWISCO responded:
December 1, 2020
Hello, We'd be happy to help but we'll need to see clear photos of both the top and bottom attachments on your balance channel to compare to our replacement options. Thank you! |
|
|
Casey from SWISCO responded:
December 2, 2020
It looks like you could have either our S351-32, with a 15-002 bottom attachment, or S390-32, with a 15-001 bottom attachment. Take a look at the image below to determine which balance you'll need. You'll also need a 3130 spring strength option for your replacement balances. Thank you! 
Comparison of the S351 and S390 balance shoes.
|
|
|
Casey from SWISCO responded:
January 25, 2021
It sounds like you might be referring to the top sash guide. We do carry them, but we would need to see an undamaged guide removed from the sash, along with dimensions, to recommend a replacement. |
