Window balance

A home owner from Carlsbad, CA says:
I have more fix but I can't upload. My window weight is about 18lb.
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A home owner from Carlsbad, CA says:
26 4 fx CMC 11
I think this is part's #.
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Emily from SWISCO responded:

Hi there!

With this combination of attachments, you could have either an S380-27 or S385-27 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. If your window sash weighs exactly 18 pounds, you'll need the 2630 stamp option for a sash weighing 13 to 19 pounds. You might want to re-weigh your sash to confirm that it indeed weighs 18 pounds.

If you have any further questions just let us know.

Comparison of the S380 and S385 balance shoes.
Comparison of the S380 and S385 balance shoes.
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