Window balance

Question

Hi

I attached some pics from my window,the balance is sticking out because the plastic that covered the window balance broke while opening the window .

I would appreciate an part number , name to replace the broken one. In the pictures above there is one whole one and the other side that is broken with the balance sticking out at the top.

Dorina

User submitted photos of window hardware.

Casey · Accepted Answer

Hi Dorina! If my eyes are not deceiving me, it appears that your top sash guide is broke. Before we can begin searching for an appropriate replacement, I would like for you to send us some photos of one of the guides removed from the window and if it can be as undamaged as possible, that would be fantastic. We need to have photos of the front and side (similar to a mugshot if you will). If you could also provide dimensions, that would be a big help.

I am also going to place a video below I feel you may find useful.