Help w/ Window Balance

A quick learner from Bartlett IL says:
29" it said 2810 an a letter I can't describe. Window size is 34x59
Thumbnail of the uploaded file named image.jpg
Profile picture of Manuela
Manuela from SWISCO responded:

May we see a photo of the other nylon attachment? We would need to see it in order to determine which replacement balance will work for you.

A quick learner from Bartlett IL says:
This is the photo
Thumbnail of the uploaded file named A75F4092-B592-4AF1-A636-18D2395065CB.jpeg
Profile picture of Bob
Bob from SWISCO responded:

I'm afraid it's a bit difficult to make out the top attachment in this photo. Tell you what, take a look at the S370-29. Pay close attention its top attachment, the 19-004. Does this match your balance's top fitting? If consider, then you'll want to consider the S370-29 with a stamp option of 2810, for a window sash in the weight range of 7 through 12 lbs. If the top attachment doesn't look right, send us closer pictures of it, preferably an undamaged version, and we'll see if we can find a better match for you.

A quick learner from Bartlett IL says:
Lets see if this helps
Thumbnail of the uploaded file named 1AB8D986-C1A0-4FC9-93D1-8036ED614180.jpeg
Profile picture of Bob
Bob from SWISCO responded:

Thanks for the added photo. Yep, this looks like the S370-29, with a stamp option of 2810. 

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)