Window balance

Hi there. It sounds like your balance may have to be custom made due to the weight of the window. Before we 100% confirm that, we will need to see some photos of the complete balance removed from the window. From there, we can get back to you with more information. 

Thank you! This is just what we needed to see. We've identified the Series thanks to these photos, but we're still trying to confirm its availability. I'm certain we can supply this, it's just a matter of ironing out a couple details on our end. I'll let you know as soon as we can.

While we look into this, can you confirm that I picked out the right nylon fittings for you? I think your top is a match for our 19-018 while your bottom is a match for our 15-005. Look over our photos and dimensions and let me know!

Thank you for confirming. My colleague Bob will shortly send you an email with a custom link to order a pair of these 30" balances with the 19-018 and 15-005 attachments, with a stamp option of 29DS 48L. Look over the information to confirm. If you have any other questions, feel free to ask them here in the discussion. Thank you!