I just talked to Tim. He said to send pictures and someone could help me find replacement part.
Thanks
Eddie
Bob from SWISCO responded:
October 17, 2019
Thanks for writing in, Eddie. This is a pretty unique coil balance system, and not like our standard options. I am forwarding this discussion to my senior colleagues, and we'll get back to you as soon as we can with more information. Many thanks. |
Tom from SWISCO responded:
October 28, 2019
Thank you for your patience as we looked into this. After extensive research, we were able to find a replacement of that clear clip and long, "T" shaped housing. We are having stock made up for you and will let you know the moment it's in our catalog and ready for your review. The housing we're making for you should be compatible with our Series 160 coil spring, which we currently have in stock. |
Tom from SWISCO responded:
November 15, 2019
Hello again! We finally were able to add our new 15-252 to our catalog. I think this will be a great match for your old balance support, but let me know if you agree. |
Casey from SWISCO responded:
December 13, 2019
Hi Eddie, The 16-032, coil spring mount clip, is now available. Let us know if you need anything else. |