Window balance

A handy person from fort myers, fl says:
Looking for replacement balance. I can find the size, 30", but the top and bottom pieces aren't matching. Is this a special order?

Thank you,
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Bob from SWISCO responded:

Thanks for writing in. Does the nylon shoe have a depth of 7/8"? If so, then you need a 30" balance, stamped 2920, with the 19-005 Top and 15-029 7/8" shoe attached. I am sending you an email with a custom link to order (2) of these balances. If you have any questions, or need a different amount, just let me know here in the discussion. Many thanks.

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