Window balance

A quick learner from Naperville, Illinois says:
August 24, 2021
Hello
Can you identify this window balance for me and how I would replace it?
Thumbnail of the uploaded file named 4A61541C-5965-4B47-8535-D6EBC89F9209.jpeg
Profile picture of Emily
Emily from SWISCO responded:
August 30, 2021

Hi there!

We'd be happy to help but we'll need to see an undamaged pivot shoe removed rom the window, along with dimensions, to compare to our inventory. If we can identify the pivot shoe, that will tell us the coils and accessories that you'll need. I'm also attaching some videos below that you might find helpful. 

Thank you!
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.