Window balance : SWISCO.com

Home Owner from American canyon

Jul 21, 2024 6:21 pm

Hello, I am looking for a replacement part for this window, no tilt.
Thanks,
Robert

4 user uploaded images

6 Replies

Bob from SWISCO

Jul 21, 2024 6:50 pm

Hey Robert. Please compare this balance to the S380-27 or S385-27. The only difference between these two balances is the 'depth' of the bottom nylon shoe, or the 'heel-to-toe' measurement. See the diagram below for reference. Compare both with your old hardware to see what matches best. For a stamp option choose 2640.

Comparison of the S378, S380 and S385 balance shoes.

Home Owner from American canyon

Jul 21, 2024 8:17 pm

Perfect! I'm going to order and hope it's easy to install. Watching lots of YouTube videos! Thank you!!

Bob from SWISCO

Jul 21, 2024 8:41 pm

Excellent. The video below should guide the way, but do let us know if you have any other questions!

Home Owner from American canyon

Aug 3, 2024 7:08 pm

Parts received quickly and I was able to repair one window without problem. 2nd window I ran into a problem because one of the existing window balance sash guide is broken. Looking for a replacement but the measurements aren't exact. I think it's this but not sure-5/8" Top Sash Guide,Product Code: 18-188
Thanks
Robert

3 user uploaded images

Bob from SWISCO

Aug 4, 2024 7:43 pm

Hey Robert. This Top Sash Guide has come up before, and we've never been able to find an exact replacement. The 18-188 definitely might work, but I'd consider the 18-009 also. While it has that extra cap on the top that your old guide lacks, if the dimensions otherwise match I think it's your best bet, even if you have to trim the cap down. See the dimensions below and let me know what you think.

Side view of 18-009

Detail of 18-009

Alternate view of 18-188