Hi need helping replacing two window balances, it's a non tilt window. Im having trouble identifying window weight, do you need this info?
Do you ship to Canada postal code v5n 2e3?
Thanks
Dennis
Window balance
Quick Learner from Vancouver BC canada
Jul 14, 2025 1:55 pm
4 user uploaded images
4 Replies
Casey from SWISCO
Jul 17, 2025 2:05 pm
Hello,
With this combination of attachments, you could have either the S380 or S385 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment. Based on your stamp code, you'll also need 1940 spring strength options for your replacement balances to support a sash between 14-17 pounds.
We do offer shipping to Canada. You'll be given multiple options to choose from at checkout. Thank you and let us know if you have any other questions or concerns.
Comparison of the S378, S380 and S385 balance shoes.
Quick Learner from Vancouver BC canada
Jul 17, 2025 9:19 pm
I'm going to keep this short but must say Casey is the BEST
Knowledgeable, clear diagnostic and articulated masterfully.
Thank you Casey, my order has been placed!
Best regards,
Dennis
Knowledgeable, clear diagnostic and articulated masterfully.
Thank you Casey, my order has been placed!
Best regards,
Dennis
Casey from SWISCO
Jul 18, 2025 8:33 am
We're happy to help and appreciate your business!
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