Window balance

Quick Learner from Brunswick, Ga
Not sure of makeke of window,but balance seems to be a series of springs. Both sides have broken..very heavy window, about 20 years old. Need replacements.
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10 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hi there!

Thank you for reaching out to us. We're happy to look into this, but we'll need more information. Can you remove an undamaged pivot shoe from the window? We'd also like to know the written-out thickness and width. 

Note that if there isn't a cutout in the window track, you'll have to make your own as shown below.

Quick Learner from Brunswick, Ga
Picture of removed coil balance attached 
Shoe measures 2.25 inches long x 1.25 inches wide
Spings are .50 inch wide
1 user uploaded image
Emily
Emily from SWISCO
SWISCO
Expert

Thank you! I'm afraid I'm not familiar with this setup. I'm going to consult one of our senior experts. We'll reach back out once we have more information. 

Quick Learner from Brunswick, Ga
I was not familiar with either. Hopefully we can locate it as I have a complex with about 900 of these windows
Quick Learner from Brunswick, Ga
The coil has the number 7 stamped on it, if that helps
Paul
Paul from SWISCO
SWISCO
Expert

You have the old PDDI coil spring setup. We have a simple and effective solution: the S140-10. This coil balance system comes as a complete unit; just attach it to the lower coil spring screw hole in your track. We recommend using two S140-10 (sold individually), as they can support a sash weighing 20 lbs. You may be able to use your existing pivot bar, or you can opt for the 26-398. Take a look and see what you think.

Alternate image for S140-10
Alternate image for S140-10

Alternate view of 26-398
Alternate view of 26-398

Detail of 26-398
Detail of 26-398

Quick Learner from Brunswick, Ga
This is all I need to replace all that hardware. good news!! Thank you sir
Quick Learner from Brunswick, Ga
They worked! Thanks so much!
Paul
Paul from SWISCO
SWISCO
Expert

That's awesome! We're glad to hear that. Please don't hesitate to reach out if you need anything else! 

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