Window balance

Quick Learner from Orlando
The product name: Norandex Single Hung Window

We just bought a home built in 1999 with Norandex windows. we have one window with damaged window balances. Is that something that you have in stock?
The window fails to remain open and we do not know whether the window requires spirals or side-load channels.

Date of install: 1999-2000 during new construction of home.
Sticker specs as follows: production series: 435/436; 437/438; 411/412, 417/418. Maximum test size: 53 1/8" x 76 3/4". Test Glass 1/8", 3/16" & 1/4". Product control number 96-0325.40; 92-0624.20; 96-1025.10; Design Pressure: 45.
4 Replies
Paul
Paul from SWISCO
SWISCO
Expert
Thanks for the question. I believe Norandex windows use both spirals and side-load channels, so we will need to see the balance to identify it. Can you send us some photos?
Home Owner from Palm beach gardens fl
I have the same windows as described above same year too. The last balance is broken the cord is sticking out of track. The right balance is all the way up to the top of window. See pictures. Can you tell me what balances to order for this window?
Thanks for your help
User submitted photos of window hardware.
Paul
Paul from SWISCO
SWISCO
Expert
Without seeing the balance removed from the window, I can't identify it. Could you remove yours and show me? Otherwise, check out our selection of half-inch channel balances to see if you can find what you need.
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