The window balance i ordered is a few inches off..i noticed the window balance i have say 32 3. The ones i ordered says 3210 which is wrong..can you assist me.
Thanks
Window balance help
Home Owner
Mar 10, 2020 1:29 pm
1 user uploaded image
2 Replies
Casey from SWISCO
Mar 11, 2020 10:31 am
The stamped number, "32 3", that you're referring to indicates the spring strength of the balance. I see that you ordered the S395-33 balance with a 3210 option. The correct option for your stamp is 3230, which holds a sash weight of 18-23 pounds. If you want to be absolutely sure that this is the correct option, you can weigh your sash on a scale to see if it falls within that weight range. I hope this answers your question. Please reply back to us if any other questions or concerns come up.
