Window balance id

A contractor from Arkansas says:
The window is aluminum non-tilt and weighs 18.2 #. The balance is 3/8 and 29 15/16" with a tan/ brown bushings.

Can you tell me how to find this past on your website, thanks, Josh
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Casey from SWISCO responded:

Hello,

Take a look at our S400-30 spiral balance with a red tip option. Thanks for posting! 

How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
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How To Choose the Proper Spiral Balance Tip Color
How To Choose the Proper Spiral Balance Tip Color
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How to adjust a spiral balance on a non-tilt window
How to adjust a spiral balance on a non-tilt window
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