Window balance id

A contractor from Arkansas says:
June 27, 2021
The window is aluminum non-tilt and weighs 18.2 #. The balance is 3/8 and 29 15/16" with a tan/ brown bushings.

Can you tell me how to find this past on your website, thanks, Josh
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Casey from SWISCO responded:
July 2, 2021

Hello,

Take a look at our S400-30 spiral balance with a red tip option. Thanks for posting! 
30" Series 400 Spiral Balance
30" Series 400 Spiral Balance
S400-30
$10.77
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How to Identify a Replacement Spiral Balance
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How to adjust a spiral balance on a non-tilt window
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