Window balance replacement

Handy Person from Pittsburgh

Sep 7, 2019 8:11 am

My window balances seem to be these little boxes inside the channel. It looks like they house a ribbon spring or something and it appears that the metal ribbon had broken on one side of the window.
Do you carry this part and how do I replace it? Thanks!

Rich

5 user uploaded images

4 Replies

Casey from SWISCO

Sep 11, 2019 12:35 pm

Hello,

It looks like you need to replace your coil balance. To recommend replacements, we'll need to see the pivot shoe and coils removed from the window. See the video below for assistance.

Handy Person from Pittsburgh

Sep 17, 2019 6:17 pm

Is this picture helpful? The track does not have a notch for removing the component. Do I need to cut a notch in the vinyl track? This does not seem to match the video you suggested.

1 user uploaded image

Tom from SWISCO

Sep 18, 2019 7:52 am

Thanks! This photo is a huge help. Looks like you have a 15-087 pivot shoe and 15-086 coil housing. These are compatible with the Series 180 coil spring.

Your balance system is a little different from the one in our video. Namely, the spring actually nests inside the pivot shoe itself. That said, the process of removal is more or less the same. You have to remove the sash, bring the pivot shoe up to the top of the window, and then pop it out. If your window has no cutout then you'll have to make one. I recommend watching the video below for clarification.