Window balance replacement

A home owner from Florida says:
The stamp on the old balance looks like 2348--hard to tell. Looks more like an 8 than a 0. I see you don't have 2348...
Profile picture of Casey
Casey from SWISCO responded:
The stamped number on your balance only indicates the spring strength. In order for us to determine which balance would make a match for you, we need the length of the metal portion of the balance as well as the channel width. Additionally, we would need to make some visual comparisons between your balance and ours. Could you upload some photos of your balance to us.
A home owner from Florida says:
The metal portion is 24" & the channel width 1/2". The only one I have is old, rusty & broken. The bottom foot is busted. I have no idea the shape it is supposed to be. It looks similar to the S380.
Profile picture of Tom
Tom from SWISCO responded:
Do you possibly have an intact balance from a different window of the same size? Or possibly the balance from the opposite side of the window? That would be a good reference.
How to Replace a Non-Tilt Channel Balance
How to Replace a Non-Tilt Channel Balance
VIDEO
WATCH >
How to Repair a Jammed Window
How to Repair a Jammed Window
VIDEO
WATCH >
How to Identify Replacement Channel Balances
How to Identify Replacement Channel Balances
VIDEO
WATCH >
How to replace a non-tilt channel balance
How to replace a non-tilt channel balance
GUIDE
READ >
Choosing a Non-tilt Channel Balance: What Will We Need?
Choosing a Non-tilt Channel Balance: What Will We Need?
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.