Window balance shoe

Question

I have a few windows where these parts are broken and the window will not stay up when opened. I don't have a picture of these parts outside of the window frame.

Casey · Accepted Answer

Hello,

If you have Certainteed windows, we offer the 15-192 pivot shoe, which uses the S170 and S171 coil springs, along with the parts listed under the related items section of the 15-192 product page. Please note that some customers have reported that they needed to shave the front of the shoe down to install it in their window jamb.

We also offer a conversion video shown below that works for both Certainteed and Simonton windows that use this type of assembly. Take a look and review the full process below and see which option you'd prefer for your repair.