Hi,
Would you please help with the parts?
Thank you,
Thanh
Hi,
Would you please help with the parts?
Thank you,
Thanh
Hello,
We'd be happy to look into this for you but we would need to see the balance fully removed from the window to compare to our inventory. Please make sure to include both end fittings and the clip at the end of the pulley cord. Thank you!
Thanks for getting back to us, but I cannot confirm if your top fitting has wings like the bottom while it is still inside the window jamb. If you could confirm, that would help us narrow down your options.
With this combination of attachments, you could have either the S380-34 or S385-34 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment.
You'll also need 3330 spring strength options for your replacement balances. Thank you and let us know if you have any other questions or concerns.
Great, I'm happy to hear that you were able to determine the correct match. If you run into any issues, our return policy can be found here.