Window balancer 24" long with marking 23-2 AA CMC 11

Question

One of my 2 window balancers broke- I would like to buy a new one but want to make sure I get the correct size- Thanks!

Casey · Accepted Answer

Hello,

With this combination of attachments, you could have either the S380-24 or S385-24 channel balance. You’ll need to measure as shown below. The Series 380 has a 1" bottom attachment, and the Series 385 has a 1-3/32" attachment.

You'll also need 2320 spring strength options for your replacement balances. Thank you and let us know if you have any other questions or concerns.

Comparison of the S380 and S385 balance shoes.