Window balancer

We can replace this balance, but it will have to be specially made. No standard balance can replace this, I'm afraid. Before we start, can you show me a picture of the metal hook at the end of the cord? Can you also tell me what the stamp on the metal channel reads? Finally, how many did you need?

Thanks for contacting us. Can you just confirm the length of the metal channel? These are typically 31-5/8" long, not 31-1/2".

Assuming it is 31-5/8", I just emailed you an order link for 14. Let me know if you have any questions.

Huh, that's weird. Someone must have cut down a 31-5/8" long balance to fit this in your window.

We can provide you with a 26-5/8" balance. but you will need to tell me the exact weight of the sash. We can't go by your old stamp since that spring was calibrated for a longer balance.

You would need to remove it from the window and place it on a bathroom scale. 

Thanks! Please give us a little time to look into this. That's pretty heavy for a 26-5/8" long balance, so we need to see if it's available.

Okay! We got everything ready to get started. I'll email you an order link and price quote for 14 of these right now. Let me know if you need anything else!