Window balancer
Hello there. This looks likes a 15-180 Pivot Shoe, which works with Series 190 Coil Balance springs sold separately. For window sashes that weigh exactly 19.4 pounds and 20.4 pounds, I believe you can use the same spring configuration for both. For our replacement springs, you'll need to use two springs on each side of the window: the S190-540 5 pound springs. A pair of these on either side of the window sash will give you 20 pounds of overall support (being within 1 pound of the actual sash weight works just fine). For new coil supports and housing, see the 15-181 Tandem Support and 15-182 Drum. Let me know if you have further questions.