Window balancers and sash guides

A handy person from Naples, Florida says:
Which balancer would I use to replace this one in the picture?
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Tom from SWISCO responded:

We should be able to get a matching balance for you, but your photos only show the top fitting. In order to help you ID a match, I will also need to see the bottom fitting. Would that be something you can get for me? Knowing the depth of the bottom fitting would also be helpful.

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