Window balances

Landlord from NJ and PA
these are broken in one window. Window does not stay in the clips, clips remain in down position.
What to order, and how to repair?
2 user uploaded images
2 Replies
Tom
Tom from SWISCO
SWISCO
Expert

I'm afraid I can't determine what you have from these photos. Is the pivot shoe I see in your photos the only thing that has broken, or is it your balance? If it's your pivot shoe, I'll need you to show us a clearer picture of it for us to review. If it's the balance, I will need you to show us a close up picture of the hook, the top of the balance where it installs on the jamb track, and any markings or stamps you see on the balance itself.

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